[Fix] Purchasing Windows 10 Pro from Microsoft Store results in Windows 10 Enterprise
I encounter this daily on the forums, where a Windows 10 user who either has an unactivated copy of Windows or purchases an upgrade pack from Windows 10 Home to Windows 10 pro using the Microsoft Store, results in an unactivated copy of Windows and the activation page says Windows 10 Enterprise is installed. This article deals with the same issue.
Why this happens
While this isn’t clear why this happens, but this seems to be a bug from Microsoft Store purchase.
The earliest solution was only to refer the user to the Microsoft Support agent as we did not know what they did to reverse the update. On researching a bit about this, I noticed that downgrades from Windows 10 Enterprise to Windows 10 Pro are possible. This is what we can do, using a generic key. As purchasing from Store gives you a digital license, it automatically activates. So in detail, I explain what we need to do.
- Open Settings app by going to Start Menu.
- Click Update and Security and Choose Activation.
- Click Change Product key and type in the following generic product key: VK7JG-NPHTM-C97JM-9MPGT-3V66T.
- Click OK.
- Click activate product when prompted.
Your Windows copy should be activated. In case if it doesn’t activate, try disconnecting the Internet and try again.
Residing from Chandigarh India, Sumit is a Windows Insider MVP awarded for the first time in 2018. He is also an Independent advisor for Microsoft customers and helps voluntarily as well on the forums.